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Learn more about our grading Process
At Mazuma Business, we aim to be as transparent as possible about our grading. Unlike many other recyclers, our prices are guaranteed rather than ‘up to’ prices. Provided your device is received as described, you’ll receive the full value.
Below are the things our trained technicians are looking out for.
Grade: Excellent
- Up to 3 very light scratches on the screen
- Up to 5 light scratches on housing and camera surround
- No cracks, dents, scuffs, missing paint, pressure marks, screenburn or dead pixels
- Handset powers on and is fully functional
- Home button, Touch ID, Face ID and NFC all function correctly
- No liquid damage
- Battery health is a minimum of 80%
- Where applicable stylus must be included
- Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
Grade: Good
- More than 3 very light scratches on the screen
- More than 5 light scratches on housing and camera surround
- Some dents, scuffs, chips/missing paint
- Handset powers on and is fully functional
- Home button, Touch ID, Face ID and NFC all function correctly
- Cracked/damaged camera lens (Not including Google Pixels)
- Battery health is a minimum of 80%
- Where applicable stylus must be included
- Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
Grade: Faulty
- Faults include but are not limited to:
- Physical damage (cracks, pressure marks, screenburn, bent, engravings, pixel discolouration or dead pixels)
- Heavily scratched/grazed housing that will need to be replaced
- Display has deep scratches that can be felt, delamination, deep chips or cracked glass
- Dust under screen and/or on camera lens
- Handset is not fully functional
- Home button, Touch ID, Face ID and NFC do not function correctly
- Signs of liquid damage
- Battery health is less than 80%
- Where applicable stylus is missing
- Handset is a non UK model, software and/or hardware has been modified, jail broken or rooted
- Please see our Terms & Conditions for a more extensive list of faults.
Grade: iCloud/MDM Lock/Recycle Only
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If your devices are MDM‑locked or iCloud‑locked, we’re unable to purchase them. Once the lock is removed remotely, we can update and revise your quote.
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If your device is severely damaged, we may classify it as “Recycle Only.” This means we won’t be able to offer payment, but we will recycle the device for you free of charge.
Over 8 million devices bought & sold
Over 8 million devices bought & sold
We’re here to make sure the sustainable solution for your old technology is also the simplest and most secure.
Get in touch
Use one of the following methods if you have any questions for our friendly Mazuma team.
Send us an email
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