Mazuma Business Logo

Call Us On

Need help? Call Us

(010) 456 7890

The Process

Personal Account Management, Dedicated Collection*,
Full Diagnostic Testing and Data Erasure.

*Minimum device order value.

The Process2025-09-12T16:39:12+01:00

The safe and secure way to recycle business mobile

Sell your devices in 4 easy steps

Contact Us Icon

Contact Us

Looking to recycle your business’s old mobile phones? Mazuma are here to help! All you need to do is fill out the form on our contact us page detailing the devices you’re wanting to recycle. Once submitted, a helpful member of the Mazuma Business team will be in touch to arrange a collection. Or, simply call us on 01524 481 340.

Free Collection Icon

Convenient Collection

We’ll send a driver to collect your assets free of charge! Once the driver has returned to our warehouse, one of our many trained technicians will thoroughly assess all of your devices and provide a quote upon completion.

Please note: All Apple devices will need to have any associated iCloud accounts removed.

Data Erased Icon

Data Erased

We understand just how important the security of your business’s data is. That’s why our process maintains compliance with a variety of GDPR and WEEE practices and measures. You can rest assured your sensitive information will remain secure, as it has for the millions of consumers who have recycled old phones through Mazuma.

Measures that guarantee this security include, but are not limited to:

  • A secure courier to collect your devices and safely deliver them back to our warehouse.
  • Automatic erasure of all data across all devices using Blancco and Phonecheck software. This process takes all devices back to their factory settings.
  • Trained Mazuma warehouse technicians handling and assessing the value of each individual device.
  • For specific devices, upon request we can provide data erasure certificates.

  • SSL Secure Registration.

  • A unique 96-point check system ensures no data leaves our warehouse.

Fast Payment Icon

Fast Payment

We pride ourselves on offering the best price for business devices. That means the sustainable solution can also be the most financially rewarding. Payment can be made via bank transfer or cheque, within 30 days of processing.

FAQs

What products do Mazuma Business accept?2025-09-12T12:21:20+01:00

We accept a wide variety of devices, including iPhones (from iPhone 7 onwards), iPads, MacBooks, Apple Watches, Samsung smartphones (S10 and newer), select Samsung tablets, and Google Pixel phones (Pixel 6 and above). If you have items that fall outside these specifications but also have eligible ones, feel free to get in touch, we may be able to responsibly recycle those devices for you.

Is there a minimum or maximum number of products per order?2025-09-12T12:20:57+01:00

Yes, we require a minimum of 10 products per order. There is no maximum limit, we’re happy to handle large volumes, as we typically process over 25,000 devices monthly.

Does Mazuma Business offer free collection?2025-09-12T12:20:40+01:00

Yes, we provide free collection. However, if you request your items to be returned, a charge of £25 + VAT per box will apply.

Can Mazuma Business collect on Fridays?2025-09-12T12:19:38+01:00

Unfortunately, we’re unable to collect on Fridays due to DPD’s delivery schedule, unless it’s a dedicated collection using Mazuma’s tracked vehicle.

How quickly can Mazuma Business collect my items?2025-09-12T12:23:50+01:00

We offer next-day collection for orders completed before 4pm.

When will I receive payment?2025-09-12T12:25:43+01:00

Payment is made 30 days after the invoice date, provided all required paperwork has been completed and signed.

Can Mazuma Business pay into personal accounts?2025-09-12T12:27:18+01:00

No, payments from Mazuma Business can only be made to business bank accounts.

At what point is Mazuma Business liable for the data?2025-09-12T12:28:32+01:00

Liability depends on how the devices are received. If we collect the devices directly via one of our vehicles, Mazuma Business becomes liable as soon as we take possession of them. If the devices are sent via DPD, we assume liability once they arrive at our warehouse for processing.

Got a question that we haven’t answered? Don’t hesitate to get in touch!

Over 8 million devices bought & sold

Over 8 million devices bought & sold

We’re here to make sure the sustainable solution for your old technology is also the simplest and most secure.

Customer Reviews

Over 8 million happy customers and thousands of independent reviews.

Get in touch

Use one of the following methods if you have any questions for our friendly Mazuma Business team.

Send us an email

Call us on

Send us an email

Call us on

Go to Top